Verizon Land Line: It is so bad I cancelled phone service in * day...
A Verizon Land Line customer review by GetHuman user ~anti verizon from November 19th, 2017
Background on ~anti verizon's case
GetHuman: ~anti verizon - can you tell our other Verizon Land Line customers when your case took place?
~anti verizon: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Verizon Land Line, and if so, how?
GetHuman: And which of these common Verizon Land Line customer issues best describes the reason you wanted to talk to them?
(Shows ~anti verizon a list of common Verizon Land Line problems)
~anti verizon: "None of those really matches why I wanted to call Verizon Land Line that day." was why I was trying to call.
~anti verizon's review of Verizon Land Line customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Land Line customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anti verizon: It is so bad I cancelled phone service in * days after installation, and * months later still having trouble with them.
GetHuman: Let's quantify your experience contacting Verizon Land Line. On a scale of 1 to 5, how easy is it go get help on a Verizon Land Line problem?
~anti verizon: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anti verizon: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Land Line's ability to quickly and effectively address your problem?
~anti verizon: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Land Line customers?
~anti verizon: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Verizon Land Line to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anti verizon taken from his Verizon Land Line customer service problem that occurred on November 16th, 2017.