I called verizon repair at *:**am **-**-** and...
A Verizon Repair customer review by GetHuman user ~emmyo2 from November 18th, 2017
Background on ~emmyo2's case
GetHuman: ~emmyo2 - can you tell our other Verizon Repair customers when your case took place?
~emmyo2: Yes. It was late at night, on November 14th.
GetHuman: Did you reach out to Verizon Repair, and if so, how?
GetHuman: And which of these common Verizon Repair customer issues best describes the reason you wanted to talk to them?
(Shows ~emmyo2 a list of common Verizon Repair problems)
~emmyo2: "Setup service" was why I was trying to contact.
~emmyo2's review of Verizon Repair customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Repair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~emmyo2: I called verizon repair at *:**am **-**-** and it is now ****PM and my email is still not fixed as of now...they stated still working on the problem.the first repair man that I was foreign and he took so many things off of my computer and I think that is why you folks are having such a long time fixing my email.....i need it asap please......the bill is paid but no service still*emily oldaker****-***-****
GetHuman: Let's quantify your experience contacting Verizon Repair. On a scale of 1 to 5, how easy is it go get help on a Verizon Repair problem?
~emmyo2: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~emmyo2: I'd give them a four out of five on communication.
GetHuman: And what about Verizon Repair's ability to quickly and effectively address your problem?
~emmyo2: For that I would say three out of five.
GetHuman: And finally- any advice for other Verizon Repair customers?
~emmyo2: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Verizon Repair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~emmyo2 taken from his Verizon Repair customer service problem that occurred on November 14th, 2017.