Verizon Repair: We have no dial tone at ***-***-****. Person wa...
A Verizon Repair customer review by GetHuman user ~Barbara Jackson from November 13th, 2017
Background on ~Barbara Jackson's case
GetHuman: ~Barbara Jackson - can you tell our other Verizon Repair customers when your case took place?
~Barbara Jackson: Yes I can. It was morning, on November 10th.
GetHuman: Did you reach out to Verizon Repair, and if so, how?
GetHuman: And which of these common Verizon Repair customer issues best describes the reason you wanted to talk to them?
(Shows ~Barbara Jackson a list of common Verizon Repair problems)
~Barbara Jackson: "Cancel service" was why I was trying to contact.
~Barbara Jackson's review of Verizon Repair customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Repair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Barbara Jackson: We have no dial tone at ***-***-****. Person was reached. Said repair would be here Friday - then Sat. Which is it?
GetHuman: Let's quantify your experience contacting Verizon Repair. On a scale of 1 to 5, how easy is it go get help on a Verizon Repair problem?
~Barbara Jackson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Barbara Jackson: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Repair's ability to quickly and effectively address your problem?
~Barbara Jackson: For that I would say four out of five.
GetHuman: And finally- any advice for other Verizon Repair customers?
~Barbara Jackson: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Verizon Repair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Barbara Jackson taken from his Verizon Repair customer service problem that occurred on November 10th, 2017.