Verizon Wireless Prepaid: ***** rocks your number does not work your inte...
A Verizon Wireless Prepaid customer review by GetHuman user ~Holli Cripps-Johnson from November 13th, 2017
Background on ~Holli Cripps-Johnson's case
GetHuman: ~Holli Cripps-Johnson - can you tell our other Verizon Wireless Prepaid customers when your case took place?
~Holli Cripps-Johnson: Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to Verizon Wireless Prepaid, and if so, how?
GetHuman: And which of these common Verizon Wireless Prepaid customer issues best describes the reason you wanted to talk to them?
(Shows ~Holli Cripps-Johnson a list of common Verizon Wireless Prepaid problems)
~Holli Cripps-Johnson: "Account Access" was why I was trying to call.
~Holli Cripps-Johnson's review of Verizon Wireless Prepaid customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless Prepaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Holli Cripps-Johnson: ***** rocks your number does not work your internet does not allow access. My number was prepaid until December * and It does not work now. I was hoping to hear back on a job by tomorrow but now I will have no idea if they called because the phone was not recognized by your service for some reason....it would be handy to have given me an option to speak with a human but none of the phone numbers for you company seem to work either. I am beginning to wonder if Obama is running Verizon erpaid.
GetHuman: Let's quantify your experience contacting Verizon Wireless Prepaid. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless Prepaid problem?
~Holli Cripps-Johnson: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Holli Cripps-Johnson: I'd give them a four out of five on communication.
GetHuman: And what about Verizon Wireless Prepaid's ability to quickly and effectively address your problem?
~Holli Cripps-Johnson: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Wireless Prepaid customers?
~Holli Cripps-Johnson: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless Prepaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Holli Cripps-Johnson taken from his Verizon Wireless Prepaid customer service problem that occurred on November 11th, 2017.