Verizon Wireless Prepaid: They hung up on me multiple times Verizon custo...
A Verizon Wireless Prepaid customer review by GetHuman user ~Billy Doe from November 21st, 2017
Background on ~Billy Doe 's case
GetHuman: ~Billy Doe - can you tell our other Verizon Wireless Prepaid customers when your case took place?
~Billy Doe : Yup. It was morning, on November 13th.
GetHuman: Did you reach out to Verizon Wireless Prepaid, and if so, how?
GetHuman: And which of these common Verizon Wireless Prepaid customer issues best describes the reason you wanted to talk to them?
(Shows ~Billy Doe a list of common Verizon Wireless Prepaid problems)
~Billy Doe : "Account Access" was why I was trying to call.
~Billy Doe 's review of Verizon Wireless Prepaid customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless Prepaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Billy Doe : They hung up on me multiple times Verizon customer service is like Sasquatch no one really knows if it exist.
GetHuman: Let's quantify your experience contacting Verizon Wireless Prepaid. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless Prepaid problem?
~Billy Doe : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Billy Doe : I'd give them a four out of five on communication.
GetHuman: And what about Verizon Wireless Prepaid's ability to quickly and effectively address your problem?
~Billy Doe : For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Wireless Prepaid customers?
~Billy Doe : Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless Prepaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Billy Doe taken from his Verizon Wireless Prepaid customer service problem that occurred on November 13th, 2017.