Verizon Wireless Prepaid: there are millions of cust around the world who...
A Verizon Wireless Prepaid customer review by GetHuman user ~Happy cust from November 28th, 2017
Background on ~Happy cust's case
GetHuman: ~Happy cust - can you tell our other Verizon Wireless Prepaid customers when your case took place?
~Happy cust: Yes. It was morning, on November 24th.
GetHuman: Did you reach out to Verizon Wireless Prepaid, and if so, how?
GetHuman: And which of these common Verizon Wireless Prepaid customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy cust a list of common Verizon Wireless Prepaid problems)
~Happy cust: "Change Plan" was why I was trying to call.
~Happy cust's review of Verizon Wireless Prepaid customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless Prepaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy cust: there are millions of cust around the world who want to use vzw... People don't understand that when waiting! I love vzw and I appreciate the business... And I talked to a lovely representative... I've been with vzw since **** :)
GetHuman: Let's quantify your experience contacting Verizon Wireless Prepaid. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless Prepaid problem?
~Happy cust: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy cust: I'd give them a two out of five on communication.
GetHuman: And what about Verizon Wireless Prepaid's ability to quickly and effectively address your problem?
~Happy cust: For that I would say three out of five.
GetHuman: And finally- any advice for other Verizon Wireless Prepaid customers?
~Happy cust: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless Prepaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy cust taken from his Verizon Wireless Prepaid customer service problem that occurred on November 24th, 2017.