Verizon Wireless: Hi I am emailing you to ask if you can put it o...
A Verizon Wireless customer review by GetHuman user GetHuman-133259 from November 24th, 2017
Background on GetHuman-133259's case
GetHuman: GetHuman-133259 - can you tell our other Verizon Wireless customers when your case took place?
GetHuman-133259: Yes. It was afternoon, on November 15th.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-133259 a list of common Verizon Wireless problems)
GetHuman-133259: "Cancel service" was why I was trying to call.
GetHuman-133259's review of Verizon Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-133259: Hi I am emailing you to ask if you can put it on the news tomarrow about cell phone being stolen. it was stolen at walmart in merced by an employee taking carts out of parking lot.*I told tthem inside and all they said was: Oh well its gone now we will look into it thats all we can do sorry.*Please help make it public on tv that who ever has the galaxy mega black *.* cell phone with owl turqoise cover wallet. To please contact this number soon as possible as the person who owns it is disabled with heart problems and is offering a reward to person returning the phone of: $ **.** dollars if returned by weekend urgent I am poor thanks alot the number to call if you have the cell phone is: ***-***-**** ask for Ernie Sr.*God blesss you all for your help in this matter:***Sincerely***Maryann if anyone brings a phone in in merced ca stores to activate it please be aware it is stolen
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
GetHuman-133259: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-133259: I'd give them a three out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
GetHuman-133259: For that I would say four out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
GetHuman-133259: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-133259 taken from his Verizon Wireless customer service problem that occurred on November 15th, 2017.