Verizon Wireless: She was fading in and out with the mike, howeve...
A Verizon Wireless customer review by GetHuman user ~kates 1117 from November 24th, 2017
Background on ~kates 1117's case
GetHuman: ~kates 1117 - can you tell our other Verizon Wireless customers when your case took place?
~kates 1117: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~kates 1117 a list of common Verizon Wireless problems)
~kates 1117: "Service problem" was why I was trying to call.
~kates 1117's review of Verizon Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kates 1117: She was fading in and out with the mike, however, she was awesome and answered my question quickly. Kudos to Verizon. That's why I have been with them for ** Years, from L A Cellur to Air Touch to Verizon!!
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
~kates 1117: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kates 1117: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
~kates 1117: For that I would say two out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
~kates 1117: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kates 1117 taken from his Verizon Wireless customer service problem that occurred on November 19th, 2017.