Verizon Wireless: This number was very useful! I called, had to p...

A Verizon Wireless customer review by GetHuman user GetHuman-410234 from November 28th, 2017

Background on GetHuman-410234's case

GetHuman: GetHuman-410234 - can you tell our other Verizon Wireless customers when your case took place?
GetHuman-410234: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman-410234: I used the 800-922-0204 number I found for on the GetHuman Verizon Wireless customer phone number page I was on: Verizon Wireless Customer Service Phone Number
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-410234 a list of common Verizon Wireless problems)
GetHuman-410234: "Change plan" was why I was trying to call.

GetHuman-410234's review of Verizon Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-410234: This number was very useful! I called, had to put in my phone number, chose * on the menu (other options), said my problem, put in the last * of my social) and they connected me with an agent -- it wasn't that long of a wait at all once I got to that part of the call, though it took about * minutes to get to that point. This website is awesome--I've been trying to find a good number to call them for a while and this is the first time I've had any luck! Thanks!
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
GetHuman-410234: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-410234: I'd give them a two out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
GetHuman-410234: For that I would say three out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
GetHuman-410234: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-410234 taken from his Verizon Wireless customer service problem that occurred on November 23rd, 2017.

Verizon Wireless

3.86 of 5 stars | 1150 reviews

GetHuman-410234's Verizon Wireless Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Verizon Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Verizon Wireless in any way.

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