Verizon: Up until this page was poster I was ready to pa...

A Verizon customer review by GetHuman user ~none visible,,, from November 21st, 2017

Background on ~none visible,,,'s case

GetHuman: ~none visible,,, - can you tell our other Verizon customers when your case took place?
~none visible,,,: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to Verizon, and if so, how?
~none visible,,,: I used the 888-910-4366 number I found for on the GetHuman Verizon customer phone number page I was on: Verizon Customer Service Phone Number
GetHuman: And which of these common Verizon customer issues best describes the reason you wanted to talk to them?
(Shows ~none visible,,, a list of common Verizon problems)
~none visible,,,: "Dispute a Charge" was why I was trying to call.

~none visible,,,'s review of Verizon customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~none visible,,,: Up until this page was poster I was ready to pay the early termination fee and go somewhere else. never in my life had I seen such poor organization and poor customer service anywhere in my life. This amazed me, About time!!!!!
GetHuman: Let's quantify your experience contacting Verizon. On a scale of 1 to 5, how easy is it go get help on a Verizon problem?
~none visible,,,: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~none visible,,,: I'd give them a three out of five on communication.
GetHuman: And what about Verizon's ability to quickly and effectively address your problem?
~none visible,,,: For that I would say four out of five.
GetHuman: And finally- any advice for other Verizon customers?
~none visible,,,: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~none visible,,, taken from his Verizon customer service problem that occurred on November 19th, 2017.


3.21 of 5 stars | 445 reviews

~none visible,,,'s Verizon Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Verizon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Verizon in any way.

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