VetDepot.com: Really good company. The prices are half of wha...
A VetDepot.com customer review by GetHuman user ~MaryC from November 10th, 2017
Background on ~MaryC's case
GetHuman: ~MaryC - can you tell our other VetDepot.com customers when your case took place?
~MaryC: Yes. It was afternoon, on November 4th.
GetHuman: Did you reach out to VetDepot.com, and if so, how?
GetHuman: And which of these common VetDepot.com customer issues best describes the reason you wanted to talk to them?
(Shows ~MaryC a list of common VetDepot.com problems)
~MaryC: "Track order" was why I was trying to call.
~MaryC's review of VetDepot.com customer service
GetHuman: So how would you sum up your experience for GetHuman's VetDepot.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MaryC: Really good company. The prices are half of what my vet charges and I received my order two days after I ordered. A*******
GetHuman: Let's quantify your experience contacting VetDepot.com. On a scale of 1 to 5, how easy is it go get help on a VetDepot.com problem?
~MaryC: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MaryC: I'd give them a three out of five on communication.
GetHuman: And what about VetDepot.com's ability to quickly and effectively address your problem?
~MaryC: For that I would say four out of five.
GetHuman: And finally- any advice for other VetDepot.com customers?
~MaryC: Call them early in the day or late. Don't forget any personal or account information you might need for VetDepot.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MaryC taken from his VetDepot.com customer service problem that occurred on November 4th, 2017.
VetDepot.com
5.00 of 5 stars | 2 reviews
~MaryC's VetDepot.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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