Viamericas Money Transfer: If you dont provide your ss* they take more tha...
A Viamericas Money Transfer customer review by GetHuman user ~Peruvian from November 18th, 2017
Background on ~Peruvian's case
GetHuman: ~Peruvian - can you tell our other Viamericas Money Transfer customers when your case took place?
~Peruvian: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to Viamericas Money Transfer, and if so, how?
GetHuman: And which of these common Viamericas Money Transfer customer issues best describes the reason you wanted to talk to them?
(Shows ~Peruvian a list of common Viamericas Money Transfer problems)
~Peruvian: "None of those really matches why I wanted to call Viamericas Money Transfer that day." was why I was trying to call.
~Peruvian's review of Viamericas Money Transfer customer service
GetHuman: So how would you sum up your experience for GetHuman's Viamericas Money Transfer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peruvian: If you dont provide your ss* they take more than * business days to transfer the money, even if they already have verified your checking account when subscribed to the ****service****, I tried to send money to my mother in Peru ans used the online transfer and * business days had passed and she havent received nothing nor they had debited the money from my account!! Worse service. Dont use it!
GetHuman: Let's quantify your experience contacting Viamericas Money Transfer. On a scale of 1 to 5, how easy is it go get help on a Viamericas Money Transfer problem?
~Peruvian: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peruvian: I'd give them a three out of five on communication.
GetHuman: And what about Viamericas Money Transfer's ability to quickly and effectively address your problem?
~Peruvian: For that I would say two out of five.
GetHuman: And finally- any advice for other Viamericas Money Transfer customers?
~Peruvian: Call them early in the day or late. Don't forget any personal or account information you might need for Viamericas Money Transfer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Peruvian taken from his Viamericas Money Transfer customer service problem that occurred on November 15th, 2017.