Vitadigest.com: Ordered product per my doctor's orders for my h...
A Vitadigest.com customer review by GetHuman user ~Furious! from November 17th, 2017
Background on ~Furious!'s case
GetHuman: ~Furious! - can you tell our other Vitadigest.com customers when your case took place?
~Furious!: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Vitadigest.com, and if so, how?
GetHuman: And which of these common Vitadigest.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Furious! a list of common Vitadigest.com problems)
~Furious!: "Warranty claim" was why I was trying to call.
~Furious!'s review of Vitadigest.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Vitadigest.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Furious!: Ordered product per my doctor's orders for my health, got email confirming order saying I'd have my product in **-** hours. It's now * days later...no product delivered. I called company and after long wait time, I was informed my order was cancelled because they are out of stock (even though when I ordered their site said it was in stock). They didn't have the decency to notify me they cancelled the order the day after I ordered it, and I've been waiting to take this for * days and now have to get it elsewhere. TOTALLY UNRELIABLE and ethically challenged.
GetHuman: Let's quantify your experience contacting Vitadigest.com. On a scale of 1 to 5, how easy is it go get help on a Vitadigest.com problem?
~Furious!: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Furious!: I'd give them a three out of five on communication.
GetHuman: And what about Vitadigest.com's ability to quickly and effectively address your problem?
~Furious!: For that I would say four out of five.
GetHuman: And finally- any advice for other Vitadigest.com customers?
~Furious!: Call them early in the day or late. Don't forget any personal or account information you might need for Vitadigest.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Furious! taken from his Vitadigest.com customer service problem that occurred on November 16th, 2017.