VitalChek: Do not begin placing an order! You will not be...
A VitalChek customer review by GetHuman user GetHuman-zooska7 from November 29th, 2017
Background on GetHuman-zooska7's case
GetHuman: GetHuman-zooska7 - can you tell our other VitalChek customers when your case took place?
GetHuman-zooska7: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to VitalChek, and if so, how?
GetHuman: And which of these common VitalChek customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-zooska7 a list of common VitalChek problems)
GetHuman-zooska7: "Dispute a Charge" was why I was trying to call.
GetHuman-zooska7's review of VitalChek customer service
GetHuman: So how would you sum up your experience for GetHuman's VitalChek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-zooska7: Do not begin placing an order! You will not be able to cancel it! The company is willing to loose your business and any future business for their "no refund" policy! They do not care about customers because they don't have to! It's too difficult and time consuming to complain to the Better Business Bureau for their $*.** processing fee and they know it! They are making a fortune that way! Save your money and the hassle and call the office of vital records yourself! They are much easier to deal with!
GetHuman: Let's quantify your experience contacting VitalChek. On a scale of 1 to 5, how easy is it go get help on a VitalChek problem?
GetHuman-zooska7: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-zooska7: I'd give them a one out of five on communication.
GetHuman: And what about VitalChek's ability to quickly and effectively address your problem?
GetHuman-zooska7: For that I would say two out of five.
GetHuman: And finally- any advice for other VitalChek customers?
GetHuman-zooska7: Call them early in the day or late. Don't forget any personal or account information you might need for VitalChek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-zooska7 taken from his VitalChek customer service problem that occurred on November 21st, 2017.