Vitamin Shoppe: Want to place order using ** % coupon and my co...
A Vitamin Shoppe customer review by GetHuman user ~Audrey from November 21st, 2017
Background on ~Audrey's case
GetHuman: ~Audrey - can you tell our other Vitamin Shoppe customers when your case took place?
~Audrey: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Vitamin Shoppe, and if so, how?
GetHuman: And which of these common Vitamin Shoppe customer issues best describes the reason you wanted to talk to them?
(Shows ~Audrey a list of common Vitamin Shoppe problems)
~Audrey: "Overcharge/Strange charge" was why I was trying to call.
~Audrey's review of Vitamin Shoppe customer service
GetHuman: So how would you sum up your experience for GetHuman's Vitamin Shoppe customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Audrey: Want to place order using ** % coupon and my coupon would not work...invalid. Bill of $***. Code VW***. No human at all! ***.***.****
GetHuman: Let's quantify your experience contacting Vitamin Shoppe. On a scale of 1 to 5, how easy is it go get help on a Vitamin Shoppe problem?
~Audrey: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Audrey: I'd give them a five out of five on communication.
GetHuman: And what about Vitamin Shoppe's ability to quickly and effectively address your problem?
~Audrey: For that I would say five out of five.
GetHuman: And finally- any advice for other Vitamin Shoppe customers?
~Audrey: Call them early in the day or late. Don't forget any personal or account information you might need for Vitamin Shoppe to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Audrey taken from his Vitamin Shoppe customer service problem that occurred on November 17th, 2017.
Vitamin Shoppe
5.00 of 5 stars | 6 reviews
~Audrey's Vitamin Shoppe Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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