Vivo: This is rediculos!!! I am trying to contact Viv...
A Vivo customer review by GetHuman user GetHuman-102879 from November 25th, 2017
Background on GetHuman-102879's case
GetHuman: GetHuman-102879 - can you tell our other Vivo customers when your case took place?
GetHuman-102879: Yes. It was morning, on November 21st.
GetHuman: Did you reach out to Vivo, and if so, how?
GetHuman: And which of these common Vivo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-102879 a list of common Vivo problems)
GetHuman-102879: "Transfer Service" was why I was trying to call.
GetHuman-102879's review of Vivo customer service
GetHuman: So how would you sum up your experience for GetHuman's Vivo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-102879: This is rediculos!!! I am trying to contact Vivo Phone , but none of your numbers work.*Is there a way to talk to someone out there?*Please call me ASAP! thanks
GetHuman: Let's quantify your experience contacting Vivo. On a scale of 1 to 5, how easy is it go get help on a Vivo problem?
GetHuman-102879: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-102879: I'd give them a one out of five on communication.
GetHuman: And what about Vivo's ability to quickly and effectively address your problem?
GetHuman-102879: For that I would say one out of five.
GetHuman: And finally- any advice for other Vivo customers?
GetHuman-102879: Call them early in the day or late. Don't forget any personal or account information you might need for Vivo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-102879 taken from his Vivo customer service problem that occurred on November 21st, 2017.
Vivo
2.00 of 5 stars | 13 reviews
GetHuman-102879's Vivo Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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