Voipsupply.com upsold us items that were not ne...
A VoipSupply.com customer review by GetHuman user ~no voipsupply from November 12th, 2017
Background on ~no voipsupply's case
GetHuman: ~no voipsupply - can you tell our other VoipSupply.com customers when your case took place?
~no voipsupply: Yes. It was morning, on November 3rd.
GetHuman: Did you reach out to VoipSupply.com, and if so, how?
GetHuman: And which of these common VoipSupply.com customer issues best describes the reason you wanted to talk to them?
(Shows ~no voipsupply a list of common VoipSupply.com problems)
~no voipsupply: "Cancel order" was why I was trying to call.
~no voipsupply's review of VoipSupply.com customer service
GetHuman: So how would you sum up your experience for GetHuman's VoipSupply.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~no voipsupply: Voipsupply.com upsold us items that were not needed for our system. They then refused to refund our money even though they state on the return policy that they would. Stay FAR away. I wish I saw others' reviews before I ran across this horrible company. They just drop ship items from the manufacturer and dont ship from their offices.
GetHuman: Let's quantify your experience contacting VoipSupply.com. On a scale of 1 to 5, how easy is it go get help on a VoipSupply.com problem?
~no voipsupply: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~no voipsupply: I'd give them a three out of five on communication.
GetHuman: And what about VoipSupply.com's ability to quickly and effectively address your problem?
~no voipsupply: For that I would say one out of five.
GetHuman: And finally- any advice for other VoipSupply.com customers?
~no voipsupply: Call them early in the day or late. Don't forget any personal or account information you might need for VoipSupply.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~no voipsupply taken from his VoipSupply.com customer service problem that occurred on November 3rd, 2017.
VoipSupply.com
1.00 of 5 stars | 2 reviews
~no voipsupply's VoipSupply.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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