Vonage - Business: My phone bill is exceedingly high

A Vonage - Business customer review by GetHuman user GetHuman88379 from December 10th, 2017

Background on GetHuman88379's case

GetHuman: GetHuman88379 - can you tell our other Vonage - Business customers when your case took place?
GetHuman88379: Yes I can. It was middle of the night, on December 2nd.
GetHuman: Did you reach out to Vonage - Business, and if so, how?
GetHuman88379: I used a help page I found on the GetHuman Vonage - Business customer service contact info page: Contact Vonage - Business Customer Service
GetHuman: And which of these common Vonage - Business customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman88379 a list of common Vonage - Business problems)
GetHuman88379: "None of those really matches why I wanted to contact Vonage - Business that day." was why I was trying to contact.

GetHuman88379's review of Vonage - Business customer service

GetHuman: So how would you sum up your experience for GetHuman's Vonage - Business customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman88379: My phone bill is exceedingly high
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman88379: i pay too much for my phone service
GetHuman: Let's quantify your experience contacting Vonage - Business. On a scale of 1 to 5, how easy is it go get help on a Vonage - Business problem?
GetHuman88379: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman88379: I'd give them a five out of five on communication.
GetHuman: And what about Vonage - Business's ability to quickly and effectively address your problem?
GetHuman88379: For that I would say five out of five.
GetHuman: And finally- any advice for other Vonage - Business customers?
GetHuman88379: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Vonage - Business to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman88379 taken from his Vonage - Business customer service problem that occurred on December 2nd, 2017.

Vonage - Business

8.70 of 5 stars | 13 reviews

GetHuman88379's Vonage - Business Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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