WND: I have tried to get a report about coconut oil...
A WND customer review by GetHuman user GetHuman-nansmit from December 7th, 2017
Background on GetHuman-nansmit's case
GetHuman: GetHuman-nansmit - can you tell our other WND customers when your case took place?
GetHuman-nansmit: Yeah. It was afternoon, on December 6th.
GetHuman: Did you reach out to WND, and if so, how?
GetHuman: And which of these common WND customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nansmit a list of common WND problems)
GetHuman-nansmit: "Delivery problem" was why I was trying to call.
GetHuman-nansmit's review of WND customer service
GetHuman: So how would you sum up your experience for GetHuman's WND customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nansmit: I have tried to get a report about coconut oil and coffee many times and it is never emailed to me. I would like the report.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman-nansmit: I received it yesterday in an email and I entered my email address to receive it and it never came through. It was titled coconut oil and coffee
GetHuman: Let's quantify your experience contacting WND. On a scale of 1 to 5, how easy is it go get help on a WND problem?
GetHuman-nansmit: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nansmit: I'd give them a two out of five on communication.
GetHuman: And what about WND's ability to quickly and effectively address your problem?
GetHuman-nansmit: For that I would say one out of five.
GetHuman: And finally- any advice for other WND customers?
GetHuman-nansmit: Call them early in the day or late. Don't forget any personal or account information you might need for WND to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nansmit taken from his WND customer service problem that occurred on December 6th, 2017.
WND
1.00 of 5 stars | 4 reviews
GetHuman-nansmit's WND Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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