WalMart Credit Card: Called regarding **.** credit I was suppose to...
A WalMart Credit Card customer review by GetHuman user ~BGP from November 20th, 2017
Background on ~BGP's case
GetHuman: ~BGP - can you tell our other WalMart Credit Card customers when your case took place?
~BGP: Yeah. It was evening, on November 17th.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~BGP a list of common WalMart Credit Card problems)
~BGP: "Overcharge/Strange charge" was why I was trying to call.
~BGP's review of WalMart Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BGP: Called regarding **.** credit I was suppose to get on my bill. I opened a charge in December said IG I was approved I would get a **.** credit on my bill first bill no credit second bill no credit but the collection department was. Johnny on the spot and called me told me I needed to talk to customer service I talked to someone spoke bsf English. Told her about the offer she told Me they only have the offer if you spend **.** on your first order after approved I said if it said that I would of ordered **.** this went on for over *** hour never got the credit but I did get the finance charges removed but still made about the false advertisement.
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~BGP: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BGP: I'd give them a four out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~BGP: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~BGP: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BGP taken from his WalMart Credit Card customer service problem that occurred on November 17th, 2017.