WalMart Credit Card: Do you not recognize ENGLISH speaking customers...
A WalMart Credit Card customer review by GetHuman user ~None of your business from November 9th, 2017
Background on ~None of your business's case
GetHuman: ~None of your business - can you tell our other WalMart Credit Card customers when your case took place?
~None of your business: Yeah. It was afternoon, on November 4th.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~None of your business a list of common WalMart Credit Card problems)
~None of your business: "Lower rate" was why I was trying to call.
~None of your business's review of WalMart Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~None of your business: Do you not recognize ENGLISH speaking customers when prompted? I repeated myself * times and had to wait for a REAL PERSON. GET RID of your answering machine type customer service!
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~None of your business: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~None of your business: I'd give them a four out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~None of your business: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~None of your business: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~None of your business taken from his WalMart Credit Card customer service problem that occurred on November 4th, 2017.