WalMart Credit Card: Every single time I have received my billing st...
A WalMart Credit Card customer review by GetHuman user ~NickPatterson9@gmail.com from November 17th, 2017
Background on ~NickPatterson9@gmail.com's case
GetHuman: ~NickPatterson9@gmail.com - can you tell our other WalMart Credit Card customers when your case took place?
~NickPatterson9@gmail.com: Yeah. It was evening, on November 15th.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~NickPatterson9@gmail.com a list of common WalMart Credit Card problems)
~NickPatterson9@gmail.com: "Cancel account" was why I was trying to call.
~NickPatterson9@gmail.com's review of WalMart Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NickPatterson9@gmail.com: Every single time I have received my billing statement online I have attempted to loging and make a payment. Numerous times is has let me know your site is down and to try back again. WTF. If I can not make a payment, I shall not be charged a late fee or a $** processing fee. Now I call your number and can not make a payment today for my Septmeber billing statement. How ridiculous is this. I'm trying to make a payment here, yet I now have to waste more of my time and call back again after the *rd of the month. Quit wasting my time and running me around. This is jibberish! I shall be able to make a payment whenever I please.
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~NickPatterson9@gmail.com: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NickPatterson9@gmail.com: I'd give them a four out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~NickPatterson9@gmail.com: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~NickPatterson9@gmail.com: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NickPatterson9@gmail.com taken from his WalMart Credit Card customer service problem that occurred on November 15th, 2017.