WalMart Credit Card: I had applied for card online. They gave me tem...
A WalMart Credit Card customer review by GetHuman user ~Vivodechile from November 18th, 2017
Background on ~Vivodechile's case
GetHuman: ~Vivodechile - can you tell our other WalMart Credit Card customers when your case took place?
~Vivodechile: Yes. It was afternoon, on November 15th.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Vivodechile a list of common WalMart Credit Card problems)
~Vivodechile: "Question" was why I was trying to call.
~Vivodechile's review of WalMart Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Vivodechile: I had applied for card online. They gave me temporary pass, I used it immediately. Two days later order was canceled stating security problems. Spoke on the phone for an hour. No one knew why there was a problem. Called another time, woman cleared security problem, all the money was back and ordered again with her on phone. Order approved. Less than a minute later, order was canceled. Called later on, mind you, every time I called walmart.com they said to call financial institution. And vice versa. Finally spoke to a supervisor he got me the money back, plus my balance is now -**. I got very lucky, my gf is having same problems and they are saying they need to investigate for **-** days. Also the automated thing completely *****, major pain.
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~Vivodechile: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Vivodechile: I'd give them a five out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~Vivodechile: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~Vivodechile: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Vivodechile taken from his WalMart Credit Card customer service problem that occurred on November 15th, 2017.