WalMart Credit Card: The person who called me back took care of my e...
A WalMart Credit Card customer review by GetHuman user ~Grumpy Old Man from November 25th, 2017
Background on ~Grumpy Old Man's case
GetHuman: ~Grumpy Old Man - can you tell our other WalMart Credit Card customers when your case took place?
~Grumpy Old Man: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Grumpy Old Man a list of common WalMart Credit Card problems)
~Grumpy Old Man: "Lower rate" was why I was trying to call.
~Grumpy Old Man's review of WalMart Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Grumpy Old Man: The person who called me back took care of my effort to pay a bill. Prompt and courteous.*Thanks for Gethuman's service. I tried you after a lot of frustration trying to get someone to talk to re the first number on Walmart's web site. What companies gain in efficiency with today's menu systems they lose in customer satisfation many times over. I know it is a tactic that elimates hiring employees, but it's false economy.
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~Grumpy Old Man: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Grumpy Old Man: I'd give them a three out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~Grumpy Old Man: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~Grumpy Old Man: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Grumpy Old Man taken from his WalMart Credit Card customer service problem that occurred on November 21st, 2017.