WalMart Credit Card: Walmart and its customer service can **** my...
A WalMart Credit Card customer review by GetHuman user ~WTF from November 20th, 2017
Background on ~WTF's case
GetHuman: ~WTF - can you tell our other WalMart Credit Card customers when your case took place?
~WTF: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~WTF a list of common WalMart Credit Card problems)
~WTF: "Lower rate" was why I was trying to call.
~WTF's review of WalMart Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~WTF: Walmart and its customer service can **** my &*$%. Lower my credit limit AND TOOK the money that was available credit down to *$. While talking to a supervisor, he would not give me his information either (see Dragon). I asked for an address, was told I couldnt have it for "their protection" . Said 'probalbly from ppl like me who you just stole from. He asked me if that was a treat, because he would call the cops. Told him to F - off , cancel the card and hung up. Am I in the wrong here?
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~WTF: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~WTF: I'd give them a three out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~WTF: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~WTF: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~WTF taken from his WalMart Credit Card customer service problem that occurred on November 18th, 2017.