WalMart MoneyCard: I HAVE TRIED & TRIED TO ACTIVATE MY CARD THEY S...
A WalMart MoneyCard customer review by GetHuman user ~juelz123 from November 23rd, 2017
Background on ~juelz123's case
GetHuman: ~juelz123 - can you tell our other WalMart MoneyCard customers when your case took place?
~juelz123: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~juelz123 a list of common WalMart MoneyCard problems)
~juelz123: "Lost or Stolen Card" was why I was trying to call.
~juelz123's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~juelz123: I HAVE TRIED & TRIED TO ACTIVATE MY CARD THEY SAY THEY DO NOT HAVE MY ACCOUNT ON FILE JUST KEEPS SAYING TYPE IN THE CORRECT ** DIGETS I AM TYPING WHAT'S ON THE CARD OH GOD FORBID YOU GET COULD TALK TO A REAL PERSON I HAD TO GET A NEW CARD BECAUSE SOMEONE WAS MAKING PURCHASES ON MY CARD SO I CALLED & THEY SENT ME MY NEW CARD WITH MY MONEY ON IT NOW THE NEW CARD CAN'T BE ACTIVATED!!!!!!!!!! CAN'T TALK TO NOBODY I ONLY GET RECORDINGS. THIS NEEDS TO BE FIXED!!!! THEN I WILL DEFINATELY GET ANOTHER TYPE OF PRE-PAID CARD THIS IS TO MUCH OF A HASSLE TO GO THREW!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~juelz123: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~juelz123: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~juelz123: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~juelz123: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~juelz123 taken from his WalMart MoneyCard customer service problem that occurred on November 22nd, 2017.