WalMart MoneyCard: I am furious been trying to find out why my pre...
A WalMart MoneyCard customer review by GetHuman user ~julkat from November 25th, 2017
Background on ~julkat's case
GetHuman: ~julkat - can you tell our other WalMart MoneyCard customers when your case took place?
~julkat: Yup. It was afternoon, on November 23rd.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~julkat a list of common WalMart MoneyCard problems)
~julkat: "Lost or Stolen Card" was why I was trying to call.
~julkat's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~julkat: I am furious been trying to find out why my prepaid credit debit was so wrong and my money was missing. I called walmart money card so many times in last * months for help but they were no help. It took me * months to finally get into the Walmartmoneycard.com to check my prepaid Walmart MoneyCard transactions online and there it was at least * charges for $**.** listed as tech support for *********** from November ****** & January ** ****. I have never called this number I have no idea who it is this but they stole from me. Then another charge for $**.** from company called**** It please. Then yet another charge from a company called play on play later on **-**-** a movie streaming service for $**.****** which i never used & do not use or subscribe to and yet another**** charge for *.** on **-*-** from purevpn a internet virtual network company. I have never used that web service either. I use this card to pay bills buy very few things all of which can be accounted for. I've had bills
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~julkat: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~julkat: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~julkat: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~julkat: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~julkat taken from his WalMart MoneyCard customer service problem that occurred on November 23rd, 2017.