WalMart MoneyCard: I have been double charged for * items on my ca...
A WalMart MoneyCard customer review by GetHuman user ~mardi gras queen from November 27th, 2017
Background on ~mardi gras queen's case
GetHuman: ~mardi gras queen - can you tell our other WalMart MoneyCard customers when your case took place?
~mardi gras queen: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~mardi gras queen a list of common WalMart MoneyCard problems)
~mardi gras queen: "Lost or Stolen Card" was why I was trying to call.
~mardi gras queen's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mardi gras queen: I have been double charged for * items on my card for a total of $***. The purchases cleared over a week ago but they are holding funds for an additional billing of $***. Speaking to the foreigners is a total nightmare.They could care less!! They say my funds will be held up for almost * weeks due to their own mistake. Beware of this card!!I never write negative reviews however I feel like people need to know about the scam!
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~mardi gras queen: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mardi gras queen: I'd give them a two out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~mardi gras queen: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~mardi gras queen: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mardi gras queen taken from his WalMart MoneyCard customer service problem that occurred on November 19th, 2017.