WalMart MoneyCard: It's been more than * weeks & we still haven't...
A WalMart MoneyCard customer review by GetHuman user ~PissedMother from November 27th, 2017
Background on ~PissedMother's case
GetHuman: ~PissedMother - can you tell our other WalMart MoneyCard customers when your case took place?
~PissedMother: Yes I can. It was evening, on November 22nd.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~PissedMother a list of common WalMart MoneyCard problems)
~PissedMother: "Account Access" was why I was trying to call.
~PissedMother's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PissedMother: It's been more than * weeks & we still haven't received our cards. Everyday they tell us will we receive it tomorrow. They have been saying that since May **th. Every person we talk to can hardly speak English. When asked to speak to manager, they don't speak English either. Their phones have a lot of static. Horrible experience would not recommend this to anyone. I got it to help my children manage money & has had the worse experience ever. Stay Away!!
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~PissedMother: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PissedMother: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~PissedMother: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~PissedMother: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PissedMother taken from his WalMart MoneyCard customer service problem that occurred on November 22nd, 2017.