WalMart MoneyCard: Put a security block on card an was told could...
A WalMart MoneyCard customer review by GetHuman user ~pissed cust. from November 26th, 2017
Background on ~pissed cust.'s case
GetHuman: ~pissed cust. - can you tell our other WalMart MoneyCard customers when your case took place?
~pissed cust.: Yeah. It was evening, on November 22nd.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed cust. a list of common WalMart MoneyCard problems)
~pissed cust.: "Account Access" was why I was trying to call.
~pissed cust.'s review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed cust.: Put a security block on card an was told could still use my existing card til I receive new card but not true an can't get a live person. *****. Going to close account.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~pissed cust.: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed cust.: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~pissed cust.: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~pissed cust.: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed cust. taken from his WalMart MoneyCard customer service problem that occurred on November 22nd, 2017.