WalMart MoneyCard: They all claim to be managers. I called to corr...
A WalMart MoneyCard customer review by GetHuman user ~why from November 23rd, 2017
Background on ~why's case
GetHuman: ~why - can you tell our other WalMart MoneyCard customers when your case took place?
~why: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~why a list of common WalMart MoneyCard problems)
~why: "Account Access" was why I was trying to call.
~why's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~why: They all claim to be managers. I called to correct a double charge and they cancelled my account without warning and held my money. Then they refused to send out a replacement card any faster than standard usps. DO NOT DO BUSINESS WITH THESE PEOPLE UNDER ANY CIRCUMSTANCE.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~why: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~why: I'd give them a three out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~why: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~why: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~why taken from his WalMart MoneyCard customer service problem that occurred on November 19th, 2017.