WalMart MoneyCard: They took money out of my account for the renta...

A WalMart MoneyCard customer review by GetHuman user ~never again from November 26th, 2017

Background on ~never again's case

GetHuman: ~never again - can you tell our other WalMart MoneyCard customers when your case took place?
~never again: Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
~never again: I used the 877-937-4098 number I found for on the GetHuman WalMart MoneyCard customer phone number page I was on: WalMart MoneyCard Customer Service Phone Number
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~never again a list of common WalMart MoneyCard problems)
~never again: "Question" was why I was trying to call.

~never again's review of WalMart MoneyCard customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~never again: They took money out of my account for the rental of uhaul truck. I paid cash for the transaction when I returned the truck. Called and was told it would be in this day and wasn't, then was told ** hours it wasn't. Now they are saying April **. Its my money put it back.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~never again: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~never again: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~never again: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~never again: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~never again taken from his WalMart MoneyCard customer service problem that occurred on November 21st, 2017.

WalMart MoneyCard

1.46 of 5 stars | 260 reviews

~never again's WalMart MoneyCard Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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