WalMart MoneyCard: Yeah, the quality of service and communication...
A WalMart MoneyCard customer review by GetHuman user GetHuman-231943 from November 6th, 2017
Background on GetHuman-231943's case
GetHuman: GetHuman-231943 - can you tell our other WalMart MoneyCard customers when your case took place?
GetHuman-231943: Yup. It was afternoon, on November 1st.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-231943 a list of common WalMart MoneyCard problems)
GetHuman-231943: "Registration Trouble" was why I was trying to call.
GetHuman-231943's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-231943: Yeah, the quality of service and communication were absolutely terrible. The employee was clearly incompetent, even my ** year old son could have done a better job. Way to go Wal-mart* this is why Target is always ahead.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
GetHuman-231943: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-231943: I'd give them a four out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
GetHuman-231943: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
GetHuman-231943: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-231943 taken from his WalMart MoneyCard customer service problem that occurred on November 1st, 2017.