WalMart MoneyCard: sent card then cancelled temporary card without...
A WalMart MoneyCard customer review by GetHuman user ~jrjones from November 24th, 2017
Background on ~jrjones's case
GetHuman: ~jrjones - can you tell our other WalMart MoneyCard customers when your case took place?
~jrjones: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~jrjones a list of common WalMart MoneyCard problems)
~jrjones: "Setup an account" was why I was trying to call.
~jrjones's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jrjones: sent card then cancelled temporary card without notice sent a card to my old address after I gave a new address and told me I had to wait * more weeks again if I actually ever get my money back I'm taking all my money and cancelling the card never in my life have I dealt with such ****-poor service
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~jrjones: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jrjones: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~jrjones: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~jrjones: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jrjones taken from his WalMart MoneyCard customer service problem that occurred on November 18th, 2017.