WalMart.com: Could not help order more product than the cart...

A WalMart.com customer review by GetHuman user ~roger medlin from November 27th, 2017

Background on ~roger medlin's case

GetHuman: ~roger medlin - can you tell our other WalMart.com customers when your case took place?
~roger medlin: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to WalMart.com, and if so, how?
~roger medlin: I used a phone number I found on the GetHuman WalMart.com customer service contact info page: Contact WalMart.com Customer Service
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~roger medlin a list of common WalMart.com problems)
~roger medlin: "Returns" was why I was trying to call.

~roger medlin's review of WalMart.com customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~roger medlin: Could not help order more product than the cart would allow my to purchase. Had to reorder * items each time. When I needed to order ** total.
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~roger medlin: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~roger medlin: I'd give them a five out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~roger medlin: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~roger medlin: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~roger medlin taken from his WalMart.com customer service problem that occurred on November 20th, 2017.

WalMart.com

2.90 of 5 stars | 307 reviews

~roger medlin's WalMart.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WalMart.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WalMart.com in any way.

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