WalMart: Was on hold forever and they answered, but then...
A WalMart customer review by GetHuman user ~blue girl from November 19th, 2017
Background on ~blue girl's case
GetHuman: ~blue girl - can you tell our other WalMart customers when your case took place?
~blue girl: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to WalMart, and if so, how?
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows ~blue girl a list of common WalMart problems)
~blue girl: "Missing Item" was why I was trying to call.
~blue girl's review of WalMart customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~blue girl: Was on hold forever and they answered, but then never said a word and just left the phone on hold. Horrible Serivce.
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
~blue girl: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~blue girl: I'd give them a one out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
~blue girl: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart customers?
~blue girl: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~blue girl taken from his WalMart customer service problem that occurred on November 17th, 2017.