WalMart: wanted to see if they carried batteries for sam...

A WalMart customer review by GetHuman user ~vagabond granny from November 28th, 2017

Background on ~vagabond granny's case

GetHuman: ~vagabond granny - can you tell our other WalMart customers when your case took place?
~vagabond granny: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to WalMart, and if so, how?
~vagabond granny: I used the 800-925-6278 number I found for on the GetHuman WalMart customer phone number page I was on: WalMart Customer Service Phone Number
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows ~vagabond granny a list of common WalMart problems)
~vagabond granny: "Cancel order" was why I was trying to call.

~vagabond granny's review of WalMart customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vagabond granny: wanted to see if they carried batteries for samsung flip phone but she said no and refereed me to radio shack.. am sure verison store would also have them.P.Bar
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
~vagabond granny: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vagabond granny: I'd give them a four out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
~vagabond granny: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart customers?
~vagabond granny: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vagabond granny taken from his WalMart customer service problem that occurred on November 19th, 2017.


2.63 of 5 stars | 341 reviews

~vagabond granny's WalMart Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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