Walmart Foundation: No option leads to a human. All options lead t...
A Walmart Foundation customer review by GetHuman user ~help! from November 3rd, 2017
Background on ~help!'s case
GetHuman: ~help! - can you tell our other Walmart Foundation customers when your case took place?
~help!: Yes I can. It was afternoon, on October 31st.
GetHuman: Did you reach out to Walmart Foundation, and if so, how?
GetHuman: And which of these common Walmart Foundation customer issues best describes the reason you wanted to talk to them?
(Shows ~help! a list of common Walmart Foundation problems)
~help!: "None of those really matches why I wanted to call Walmart Foundation that day." was why I was trying to call.
~help!'s review of Walmart Foundation customer service
GetHuman: So how would you sum up your experience for GetHuman's Walmart Foundation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~help!: No option leads to a human. All options lead to "Go to website" and then hangs up. No amount of talking or button pressing will cause a human to pick up.
GetHuman: Let's quantify your experience contacting Walmart Foundation. On a scale of 1 to 5, how easy is it go get help on a Walmart Foundation problem?
~help!: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~help!: I'd give them a three out of five on communication.
GetHuman: And what about Walmart Foundation's ability to quickly and effectively address your problem?
~help!: For that I would say five out of five.
GetHuman: And finally- any advice for other Walmart Foundation customers?
~help!: Call them early in the day or late. Don't forget any personal or account information you might need for Walmart Foundation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~help! taken from his Walmart Foundation customer service problem that occurred on October 31st, 2017.