Walt Disney World: My call was answered on the first ring and I go...
A Walt Disney World customer review by GetHuman user ~Anonymous NM from November 14th, 2017
Background on ~Anonymous NM's case
GetHuman: ~Anonymous NM - can you tell our other Walt Disney World customers when your case took place?
~Anonymous NM: Yes I can. It was late at night, on November 4th.
GetHuman: Did you reach out to Walt Disney World, and if so, how?
GetHuman: And which of these common Walt Disney World customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous NM a list of common Walt Disney World problems)
~Anonymous NM: "Cancel booking" was why I was trying to call.
~Anonymous NM's review of Walt Disney World customer service
GetHuman: So how would you sum up your experience for GetHuman's Walt Disney World customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous NM: My call was answered on the first ring and I got a toll free * for the dept I was seeking. Much better than the long distance * I was given that put me on hold forever.
GetHuman: Let's quantify your experience contacting Walt Disney World. On a scale of 1 to 5, how easy is it go get help on a Walt Disney World problem?
~Anonymous NM: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous NM: I'd give them a four out of five on communication.
GetHuman: And what about Walt Disney World's ability to quickly and effectively address your problem?
~Anonymous NM: For that I would say five out of five.
GetHuman: And finally- any advice for other Walt Disney World customers?
~Anonymous NM: Call them early in the day or late. Don't forget any personal or account information you might need for Walt Disney World to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous NM taken from his Walt Disney World customer service problem that occurred on November 4th, 2017.