Washington Metropolitan Area Transit Authority: this people are rude,arogante ,careless and all...
A Washington Metropolitan Area Transit Authority customer review by GetHuman user ~simo69 from November 19th, 2017
Background on ~simo69's case
GetHuman: ~simo69 - can you tell our other Washington Metropolitan Area Transit Authority customers when your case took place?
~simo69: Yes. It was evening, on November 13th.
GetHuman: Did you reach out to Washington Metropolitan Area Transit Authority, and if so, how?
GetHuman: And which of these common Washington Metropolitan Area Transit Authority customer issues best describes the reason you wanted to talk to them?
(Shows ~simo69 a list of common Washington Metropolitan Area Transit Authority problems)
~simo69: "Overcharge/Strange charge" was why I was trying to call.
~simo69's review of Washington Metropolitan Area Transit Authority customer service
GetHuman: So how would you sum up your experience for GetHuman's Washington Metropolitan Area Transit Authority customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~simo69: this people are rude,arogante ,careless and all negative ,late,,,*U never hear thanks or sorry,Its a third word customer service ,
GetHuman: Let's quantify your experience contacting Washington Metropolitan Area Transit Authority. On a scale of 1 to 5, how easy is it go get help on a Washington Metropolitan Area Transit Authority problem?
~simo69: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~simo69: I'd give them a one out of five on communication.
GetHuman: And what about Washington Metropolitan Area Transit Authority's ability to quickly and effectively address your problem?
~simo69: For that I would say five out of five.
GetHuman: And finally- any advice for other Washington Metropolitan Area Transit Authority customers?
~simo69: Call them early in the day or late. Don't forget any personal or account information you might need for Washington Metropolitan Area Transit Authority to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~simo69 taken from his Washington Metropolitan Area Transit Authority customer service problem that occurred on November 13th, 2017.
Washington Metropolitan Area Transit Authority
2.50 of 5 stars | 1 reviews
~simo69's Washington Metropolitan Area Transit Authority Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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