Washington Unemployment Insurance Claims Center: new upgrade doesnt have call back option. Just...

A Washington Unemployment Insurance Claims Center customer review by GetHuman user ~TimN from November 28th, 2017

Background on ~TimN's case

GetHuman: ~TimN - can you tell our other Washington Unemployment Insurance Claims Center customers when your case took place?
~TimN: Yeah. It was afternoon, on November 26th.
GetHuman: Did you reach out to Washington Unemployment Insurance Claims Center, and if so, how?
~TimN: I used the 800-318-6022 number I found for on the GetHuman Washington Unemployment Insurance Claims Center customer phone number page I was on: Washington Unemployment Insurance Claims Center Customer Service Phone Number
GetHuman: And which of these common Washington Unemployment Insurance Claims Center customer issues best describes the reason you wanted to talk to them?
(Shows ~TimN a list of common Washington Unemployment Insurance Claims Center problems)
~TimN: "Claims" was why I was trying to call.

~TimN's review of Washington Unemployment Insurance Claims Center customer service

GetHuman: So how would you sum up your experience for GetHuman's Washington Unemployment Insurance Claims Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TimN: new upgrade doesnt have call back option. Just hangs up after **min of waiting... its just a check to you but its gas to take my kids to the doctor for me.... please for the love of all thats good get your stuff together....
GetHuman: Let's quantify your experience contacting Washington Unemployment Insurance Claims Center. On a scale of 1 to 5, how easy is it go get help on a Washington Unemployment Insurance Claims Center problem?
~TimN: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TimN: I'd give them a four out of five on communication.
GetHuman: And what about Washington Unemployment Insurance Claims Center's ability to quickly and effectively address your problem?
~TimN: For that I would say one out of five.
GetHuman: And finally- any advice for other Washington Unemployment Insurance Claims Center customers?
~TimN: Call them early in the day or late. Don't forget any personal or account information you might need for Washington Unemployment Insurance Claims Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TimN taken from his Washington Unemployment Insurance Claims Center customer service problem that occurred on November 26th, 2017.

Washington Unemployment Insurance Claims Center

1.00 of 5 stars | 15 reviews

~TimN's Washington Unemployment Insurance Claims Center Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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WA Unemployment was the best ever phone system but recent upgrade...
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