Wawanesa Insurance: I have waited for hours and hours on the phone...
A Wawanesa Insurance customer review by GetHuman user ~Ray from November 28th, 2017
Background on ~Ray's case
GetHuman: ~Ray - can you tell our other Wawanesa Insurance customers when your case took place?
~Ray: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Wawanesa Insurance, and if so, how?
GetHuman: And which of these common Wawanesa Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Ray a list of common Wawanesa Insurance problems)
~Ray: "Coverage question" was why I was trying to call.
~Ray's review of Wawanesa Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Wawanesa Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ray: I have waited for hours and hours on the phone, but no one ever answers. All I hear is there's a ** minute wait. Bull sit! I then tried emailing them and no one responded. This company should be investigated by the insurance commissioner.
GetHuman: Let's quantify your experience contacting Wawanesa Insurance. On a scale of 1 to 5, how easy is it go get help on a Wawanesa Insurance problem?
~Ray: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ray: I'd give them a one out of five on communication.
GetHuman: And what about Wawanesa Insurance's ability to quickly and effectively address your problem?
~Ray: For that I would say one out of five.
GetHuman: And finally- any advice for other Wawanesa Insurance customers?
~Ray: Call them early in the day or late. Don't forget any personal or account information you might need for Wawanesa Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ray taken from his Wawanesa Insurance customer service problem that occurred on November 19th, 2017.