Webs.com: Unable to connect**Firefox can't establish a co...

A Webs.com customer review by GetHuman user ~pavaiadmin@webs.com from November 22nd, 2017

Background on ~pavaiadmin@webs.com's case

GetHuman: ~pavaiadmin@webs.com - can you tell our other Webs.com customers when your case took place?
~pavaiadmin@webs.com: Yes. It was late at night, on November 15th.
GetHuman: Did you reach out to Webs.com, and if so, how?
~pavaiadmin@webs.com: I used a help page I found on the GetHuman Webs.com customer service contact info page: Contact Webs.com Customer Service
GetHuman: And which of these common Webs.com customer issues best describes the reason you wanted to talk to them?
(Shows ~pavaiadmin@webs.com a list of common Webs.com problems)
~pavaiadmin@webs.com: "Change plan" was why I was trying to contact.

~pavaiadmin@webs.com's review of Webs.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Webs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pavaiadmin@webs.com: Unable to connect**Firefox can't establish a connection to the server at members.webs.com.** The site could be temporarily unavailable or too busy. Try again in a few moments.* If you are unable to load any pages, check your computer's network connection.* If your computer or network is protected by a firewall or proxy, make sure that Aurora is permitted to access the Web.
GetHuman: Let's quantify your experience contacting Webs.com. On a scale of 1 to 5, how easy is it go get help on a Webs.com problem?
~pavaiadmin@webs.com: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pavaiadmin@webs.com: I'd give them a five out of five on communication.
GetHuman: And what about Webs.com's ability to quickly and effectively address your problem?
~pavaiadmin@webs.com: For that I would say five out of five.
GetHuman: And finally- any advice for other Webs.com customers?
~pavaiadmin@webs.com: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Webs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pavaiadmin@webs.com taken from his Webs.com customer service problem that occurred on November 15th, 2017.

Webs.com

4.14 of 5 stars | 49 reviews

~pavaiadmin@webs.com's Webs.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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