Webs.com is over priced, understaffed, and supp...
A Webs.com customer review by GetHuman user ~Christian from November 23rd, 2017
Background on ~Christian's case
GetHuman: ~Christian - can you tell our other Webs.com customers when your case took place?
~Christian: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Webs.com, and if so, how?
GetHuman: And which of these common Webs.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Christian a list of common Webs.com problems)
~Christian: "Change plan" was why I was trying to contact.
~Christian's review of Webs.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Webs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Christian: Webs.com is over priced, understaffed, and support is obviously outsourced don't believe me? call in and try and get help. Useless company that suspends legit websites and whats worse? they own your domain so you can't even get that either let a lone hosting. Word of advice: use a iCann accreddited register and buy your own domain from them so this way when you get shafted on your hosting by a crappy company atleast you still can keep your brand. I LOST EVERYTHING THANKS TO WEBS.COM
GetHuman: Let's quantify your experience contacting Webs.com. On a scale of 1 to 5, how easy is it go get help on a Webs.com problem?
~Christian: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Christian: I'd give them a four out of five on communication.
GetHuman: And what about Webs.com's ability to quickly and effectively address your problem?
~Christian: For that I would say five out of five.
GetHuman: And finally- any advice for other Webs.com customers?
~Christian: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Webs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Christian taken from his Webs.com customer service problem that occurred on November 15th, 2017.