Wegmans: Sick after eating Buffet food
A Wegmans customer review by GetHuman user GetHuman-dianesyr from December 1st, 2017
Background on GetHuman-dianesyr's case
GetHuman: GetHuman-dianesyr - can you tell our other Wegmans customers when your case took place?
GetHuman-dianesyr: Yes I can. It was middle of the night, on November 28th.
GetHuman: Did you reach out to Wegmans, and if so, how?
GetHuman: And which of these common Wegmans customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dianesyr a list of common Wegmans problems)
GetHuman-dianesyr: "Cancel order" was why I was trying to call.
GetHuman-dianesyr's review of Wegmans customer service
GetHuman: So how would you sum up your experience for GetHuman's Wegmans customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dianesyr: Sick after eating Buffet food
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-dianesyr: I got sick last night after eating from the hot bar at the Taft Road store.
GetHuman: Let's quantify your experience contacting Wegmans. On a scale of 1 to 5, how easy is it go get help on a Wegmans problem?
GetHuman-dianesyr: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dianesyr: I'd give them a five out of five on communication.
GetHuman: And what about Wegmans's ability to quickly and effectively address your problem?
GetHuman-dianesyr: For that I would say five out of five.
GetHuman: And finally- any advice for other Wegmans customers?
GetHuman-dianesyr: Call them early in the day or late. Don't forget any personal or account information you might need for Wegmans to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dianesyr taken from his Wegmans customer service problem that occurred on November 28th, 2017.
Wegmans
5.00 of 5 stars | 3 reviews
GetHuman-dianesyr's Wegmans Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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