Wells Fargo Commercial: This pattern gets you to Technical Services onl...
A Wells Fargo Commercial customer review by GetHuman user ~kcfreecycles from November 2nd, 2017
Background on ~kcfreecycles's case
GetHuman: ~kcfreecycles - can you tell our other Wells Fargo Commercial customers when your case took place?
~kcfreecycles: Yeah. It was evening, on October 27th.
GetHuman: Did you reach out to Wells Fargo Commercial, and if so, how?
GetHuman: And which of these common Wells Fargo Commercial customer issues best describes the reason you wanted to talk to them?
(Shows ~kcfreecycles a list of common Wells Fargo Commercial problems)
~kcfreecycles: "Setup an account" was why I was trying to call.
~kcfreecycles's review of Wells Fargo Commercial customer service
GetHuman: So how would you sum up your experience for GetHuman's Wells Fargo Commercial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kcfreecycles: This pattern gets you to Technical Services only, so if your problem isn't browser-related or the like, you'll just be referred away to another phone line. I did get a human instantly, though!
GetHuman: Let's quantify your experience contacting Wells Fargo Commercial. On a scale of 1 to 5, how easy is it go get help on a Wells Fargo Commercial problem?
~kcfreecycles: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kcfreecycles: I'd give them a two out of five on communication.
GetHuman: And what about Wells Fargo Commercial's ability to quickly and effectively address your problem?
~kcfreecycles: For that I would say one out of five.
GetHuman: And finally- any advice for other Wells Fargo Commercial customers?
~kcfreecycles: Call them early in the day or late. Don't forget any personal or account information you might need for Wells Fargo Commercial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kcfreecycles taken from his Wells Fargo Commercial customer service problem that occurred on October 27th, 2017.
Wells Fargo Commercial
3.00 of 5 stars | 1 reviews
~kcfreecycles's Wells Fargo Commercial Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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