Western Union: La muchacha que me atendio estaba de mal humor...
A Western Union customer review by GetHuman user ~rafael trevino from November 13th, 2017
Background on ~rafael trevino's case
GetHuman: ~rafael trevino - can you tell our other Western Union customers when your case took place?
~rafael trevino: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to Western Union, and if so, how?
GetHuman: And which of these common Western Union customer issues best describes the reason you wanted to talk to them?
(Shows ~rafael trevino a list of common Western Union problems)
~rafael trevino: "Repayment question" was why I was trying to call.
~rafael trevino's review of Western Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Western Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rafael trevino: La muchacha que me atendio estaba de mal humor y se porto grocera conmigo, deberian de tener control en sus empleados
GetHuman: Let's quantify your experience contacting Western Union. On a scale of 1 to 5, how easy is it go get help on a Western Union problem?
~rafael trevino: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rafael trevino: I'd give them a three out of five on communication.
GetHuman: And what about Western Union's ability to quickly and effectively address your problem?
~rafael trevino: For that I would say five out of five.
GetHuman: And finally- any advice for other Western Union customers?
~rafael trevino: Call them early in the day or late. Don't forget any personal or account information you might need for Western Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rafael trevino taken from his Western Union customer service problem that occurred on November 8th, 2017.