Western Union: La muchacha que me atendio estaba de mal humor...

A Western Union customer review by GetHuman user ~rafael trevino from November 13th, 2017

Background on ~rafael trevino's case

GetHuman: ~rafael trevino - can you tell our other Western Union customers when your case took place?
~rafael trevino: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to Western Union, and if so, how?
~rafael trevino: I used the 800-999-9660 number I found for on the GetHuman Western Union customer phone number page I was on: Western Union Customer Service Phone Number
GetHuman: And which of these common Western Union customer issues best describes the reason you wanted to talk to them?
(Shows ~rafael trevino a list of common Western Union problems)
~rafael trevino: "Repayment question" was why I was trying to call.

~rafael trevino's review of Western Union customer service

GetHuman: So how would you sum up your experience for GetHuman's Western Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rafael trevino: La muchacha que me atendio estaba de mal humor y se porto grocera conmigo, deberian de tener control en sus empleados
GetHuman: Let's quantify your experience contacting Western Union. On a scale of 1 to 5, how easy is it go get help on a Western Union problem?
~rafael trevino: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rafael trevino: I'd give them a three out of five on communication.
GetHuman: And what about Western Union's ability to quickly and effectively address your problem?
~rafael trevino: For that I would say five out of five.
GetHuman: And finally- any advice for other Western Union customers?
~rafael trevino: Call them early in the day or late. Don't forget any personal or account information you might need for Western Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rafael trevino taken from his Western Union customer service problem that occurred on November 8th, 2017.

Western Union

2.52 of 5 stars | 112 reviews

~rafael trevino's Western Union Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Western Union, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Western Union in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!