Westfield Insurance: This is the most horrible insurance company . T...
A Westfield Insurance customer review by GetHuman user ~Janice from November 17th, 2017
Background on ~Janice 's case
GetHuman: ~Janice - can you tell our other Westfield Insurance customers when your case took place?
~Janice : Yup. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Westfield Insurance, and if so, how?
GetHuman: And which of these common Westfield Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Janice a list of common Westfield Insurance problems)
~Janice : "Update account information" was why I was trying to call.
~Janice 's review of Westfield Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Westfield Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Janice : This is the most horrible insurance company . They treat honest customers like criminals . Their are beyond demanding & won't *pay for ALE expenses . They ignore you & they are dishonest*They will ruin you life .
GetHuman: Let's quantify your experience contacting Westfield Insurance. On a scale of 1 to 5, how easy is it go get help on a Westfield Insurance problem?
~Janice : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Janice : I'd give them a one out of five on communication.
GetHuman: And what about Westfield Insurance's ability to quickly and effectively address your problem?
~Janice : For that I would say one out of five.
GetHuman: And finally- any advice for other Westfield Insurance customers?
~Janice : Call them early in the day or late. Don't forget any personal or account information you might need for Westfield Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Janice taken from his Westfield Insurance customer service problem that occurred on November 11th, 2017.
Westfield Insurance
1.00 of 5 stars | 1 reviews
~Janice 's Westfield Insurance Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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