Whole Foods: To clarify, although I checked that it took onl...
A Whole Foods customer review by GetHuman user ~Anonymous from November 25th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Whole Foods customers when your case took place?
~Anonymous: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Whole Foods, and if so, how?
GetHuman: And which of these common Whole Foods customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Whole Foods problems)
~Anonymous: "Product information" was why I was trying to call.
~Anonymous's review of Whole Foods customer service
GetHuman: So how would you sum up your experience for GetHuman's Whole Foods customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: To clarify, although I checked that it took only one minute to get through, you NEVER, EVER reach a live person at this number, but voice mail. You are told to leave a message for a call back. I left messages over a one week period, never ever got a call back, even though my last message begged someone to contact me over a problem with a gift card. What a shocker...a store that charges the prices that they do and yet their customer service dept is the WORST!! Expect this from WalMart - not Whole Foods!
GetHuman: Let's quantify your experience contacting Whole Foods. On a scale of 1 to 5, how easy is it go get help on a Whole Foods problem?
~Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Whole Foods's ability to quickly and effectively address your problem?
~Anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other Whole Foods customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Whole Foods to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Whole Foods customer service problem that occurred on November 19th, 2017.