Wicked Wireless WiFi Systems: I needed a hotspot fast to cover my coffee shop...
A Wicked Wireless WiFi Systems customer review by GetHuman user ~FrankL from November 5th, 2017
Background on ~FrankL's case
GetHuman: ~FrankL - can you tell our other Wicked Wireless WiFi Systems customers when your case took place?
~FrankL: Yes I can. It was late at night, on October 26th.
GetHuman: Did you reach out to Wicked Wireless WiFi Systems, and if so, how?
GetHuman: And which of these common Wicked Wireless WiFi Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~FrankL a list of common Wicked Wireless WiFi Systems problems)
~FrankL: "Change plan" was why I was trying to contact.
~FrankL's review of Wicked Wireless WiFi Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's Wicked Wireless WiFi Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FrankL: I needed a hotspot fast to cover my coffee shop as we were having an event over the weekend. Most of the information was taken on the phone, and the next day Mark and another worker installed the system. I have my own login page where I can post specials for my customers to see, and I can change it. It covers my outside seating and inside great and it was only $** a month. can't beat that. If it breaks, they fix it for free. Now I can't live without this, I noticed my customers staying longer and buy more stuff!*If you have a shop, you will love this.
GetHuman: Let's quantify your experience contacting Wicked Wireless WiFi Systems. On a scale of 1 to 5, how easy is it go get help on a Wicked Wireless WiFi Systems problem?
~FrankL: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FrankL: I'd give them a five out of five on communication.
GetHuman: And what about Wicked Wireless WiFi Systems's ability to quickly and effectively address your problem?
~FrankL: For that I would say three out of five.
GetHuman: And finally- any advice for other Wicked Wireless WiFi Systems customers?
~FrankL: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Wicked Wireless WiFi Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~FrankL taken from his Wicked Wireless WiFi Systems customer service problem that occurred on October 26th, 2017.